About ITIL

IT Infrastructure Library® (ITIL) is the most widely adopted framework for IT Service Management in the world. It is a practical approach to identifying, planning, delivering and supporting IT services to the business. It describes how IT resources should be organized to deliver business value, documenting the processes, functions and roles of IT Service Management (ITSM).

The acronym ITIL is a registered trademark of the United Kingdom’s Cabinet Office. Following this move, the ownership is now listed as being with HM Government rather than the Office of Government Commerce (OGC). The publications continue to be Crown Copyright.

ITIL® Qualification Scheme

The ITIL Qualifications scheme provides a modular approach to the ITIL framework, and is comprised of a series of qualifications focused on different aspects of ITIL Best Practice, to various degrees of depth and detail.
These are the levels of qualifications within the scheme:
ITIL Foundation
ITIL Intermediate Level
ITIL Managing Across the Lifecycle
ITIL Expert Level
ITIL Master Qualification
The modular, tiered structure of the qualification not only offers candidates the flexibility in relating to the different disciplines and areas of ITIL, but generally makes ITIL qualifications more accessible and achievable.

COBIT® 5 Foundation

COBIT 5 is the latest edition of ISACA’s globally accepted framework. It provides an end-to-end business view of the governance of enterprise IT, reflecting the central role of information and technology in creating value for enterprises of all sizes. The principles, practices, analytical tools and models found in COBIT 5 embody thought leadership and guidance from business, IT and governance experts around the world.
COBIT 5 provides guidance to executives and those charged with making decisions concerning the use of technology in support of organizational objectives. COBIT 5 helps business leaders address the needs of all stakeholders across the enterprise and ultimately maximize the value from information and technology.

Why COBIT® 5 Foundation

Achieve strategic goals and realise business benefits through the effective and innovative use of IT.Support compliance with relevant laws, regulations, contractual agreements and policies and gain competitive edge over other organizations.Reduce complexity and increase cost-effectiveness due to improved and easier integration of information security standards, good practices and/or sector-specific guidelines resulting in operational excellence through reliable, efficient application of technology.Improved integration of information security in the enterprise, resulting in increased user satisfaction with information security arrangements and outcomes.Understanding of responsibilities and roles in cybersecurity within the organization.Better understanding of current cybersecurity posture and risks to the organization.Understanding of actions required to close gaps between current cybersecurity posture and target state.

Available Courses